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Out of Office in Default lets you block date ranges when you’re unavailable. Each block appears on a calendar and prevents new meetings from being scheduled during that period. When you have an active OOO block, Default automatically pauses new bookings for those dates.
Select Settings in the sidebar, then Preferences under Personal.On the Calendar tab, select Manage out of office next to Out of office under Availability.

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The OOO calendar

The Out of Office page shows a full calendar with all your OOO blocks. Switch between Month and Week views with the toggle at the top right of the calendar. Use the ← and → buttons to move between months or weeks. 2 types of blocks appear on the calendar:
  • Manual blocks: blocks you created directly in Default.
  • Calendar-synced blocks: blocks from your connected Google or Outlook calendar, marked with a provider indicator. These are read-only in Default.

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Add an OOO block

1

Select a date range on the calendar

Click and drag across the days you want to block. Default opens the New OOO Event dialog with your selected dates pre-filled.
2

Fill in the block details

3

Create the block

Select Create OOO. The block appears on the calendar immediately, and new bookings are paused for anyone who tries to book you during that period.
An OOO block can make you ineligible for routing assignments during that window. This depends on the Availability tab of the routing policy your queues use.
The New OOO Event dialog

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Edit or delete a block

Select any manual block on the calendar to open the Edit OOO Event dialog. Update the name, start date/time, or end date/time. Select Save Changes to save your edits. To remove the block, select Delete. Calendar-synced blocks open in a read-only view labeled Calendar OOO Event. To change or remove them, edit your external calendar (Google Calendar or Outlook) and the update syncs to Default.
Last modified on October 27, 2026