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Default books round robin meetings through a Team event hosted by a queue: each time someone books, the queue’s routing policy picks 1 member to host. The same Team event can hold several hosts, members or queues, so 1 booking can bring in an account executive, a solutions engineer, and optional teammates together.

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Meeting setups Default supports

Group sessions where many guests book the same time slot, with a seat limit, aren’t available. Webinar events, for many hosts to many attendees, are coming soon. See What Default doesn’t support for group meetings.

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Set up a round robin Team event hosted by a queue

1

Build the queue

In the Routing app, create a queue with the reps who share the meetings, and point it at a routing policy. Each member needs a connected, active primary calendar to receive meetings.
2

Create a Team event

In the Scheduling app, select Create new event and choose Team event. Creating Team events needs permission to create shared events.
3

Add the queue as the host

In the event’s Hosts and Attendees section, add the queue under Host assignment.
4

Save and share

Select Save. Share the event’s booking link, or show the event in a workflow with a Display Scheduler node.
Each booking becomes a meeting assignment in the queue. The policy’s distribution rule picks the member: Take turns equally, Most available calendar time, or Least recent assignment. Member weights apply when Enable weighted distribution is on, and the Tiebreaker rule settles ties. See Policies.
Include Meetings in the policy’s Assignment Units on the General tab. A policy counts only the kinds of work it routes, so a queue that hands out meetings needs Meetings counted to keep its rotation balanced.

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Choose how the booking page offers times with the Slots Rule

The policy’s Slots Rule, under Scheduler Settings on the General tab, sets how a queue-hosted event offers times: New policies start on Single Member. The Most available calendar time distribution rule works only with All Active Members. All Active Members offers the widest set of times. Single Member shows only the picked member’s calendar, which keeps the rotation exact at the cost of fewer times.

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Book several hosts into the same meeting

A Team event can have several hosts. Each host is a member or a queue, and each has 2 settings:
  • Primary host: 1 host carries the Primary badge. Select Make primary on another host to change it. The primary host organizes the meeting, so the calendar event is created on their calendar.
  • Required or optional: each host shows Required or Optional. On any host except the primary, select Make required or Make optional to switch it. A required host must be free for a time to appear. An optional host is invited as an optional attendee and doesn’t limit the times.
Default shows only the times when the primary host and every required host are free. A queue counts as free when a member it can pick is free: any active member under All Active Members, or the member picked for that session under Single Member. For example, an event with an account executive queue as the primary host and a solutions engineer queue as a required host books 1 account executive and 1 solutions engineer into every meeting, at times when both queues have someone free. Each queue records its own assignment, so both rotations stay balanced. Add a sales manager as an optional host to keep them on the invite without limiting the times.

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Add fixed invitees and guests to meetings

  • Add additional participants, in the event’s Hosts and Attendees section, adds the same email addresses to every booking. Mark each one required or optional.
  • The booking page’s Invite guests field lets the person booking add up to 10 more email addresses, for example their colleagues.
  • When a rep books from the Chrome extension, the booking page’s Additional hosts list adds teammates as optional or required hosts, up to 10 in all. Default adds the booking rep there as an optional host. The same page has its own Invite guests field for up to 10 email addresses.

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Offer a fallback host in a workflow

When a workflow shows the event with a Display Scheduler node, set Fallback Host (Optional) to cover a queue with no open times. When the event’s hosts have no available times, the booking page offers the fallback host’s times instead. The node can also replace the event’s hosts with custom hosts: turn off Use event hosts and pick members or queues, with 1 primary and the others required or optional. See Display Scheduler.
  • The event’s Booking links drawer starts with a link for each host. For a queue host, the link uses the queue’s identifier. Select New to create a link with a different set of members or queues as hosts. See Booking links.
  • In the Chrome extension’s Events tab, Custom creates a link with the members and queues you pick. See the Chrome extension.

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What Default doesn’t support for group meetings

  • Group sessions with seats: Default books 1 meeting per booking. It has no seat or capacity limit that lets many separate guests book the same time slot.
  • Webinar events: an event type for many hosts and many attendees, such as group office hours. It’s coming soon and can’t be created yet.
To bring several people into 1 meeting today, add them as hosts, additional participants, or guests, as described above. Related: Sales scheduling software from Default