Notification nodes

Notification nodes tell your team what happens in a workflow. They post to Slack, create channels, and email internal users.

Add a node in the Workflows builder with Add Node. Slack nodes need the Slack integration connected under Settings → Integrations.In a message field, type {{ to insert data from an earlier node. Type @ to mention a person, group, or channel in Slack.

Send Slack message

Posts a message to a channel, to people as direct messages, or both.

Field	What it does	How to use it
Slack channels	The channels to post to.	Optional. Pick one or more channels, for example `#sales-alerts`.
Recipients	People to direct-message. A group expands to one direct message per member.	Optional. Pick mapped Default users or Slack user groups.
Message	The message to send.	Write the message. The field supports `@` mentions and `{{` data inserts.

Set at least one of Slack channels or Recipients. Default shortens messages over Slack’s 4000-character limit automatically.

Send internal email

Emails people on your team.

This node emails internal Default users only. It cannot email an external address such as a lead.To email a lead, use an outside system through the Send to Webhook node or your sequencing tool.

Field	What it does	How to use it
Recipients	The internal users to email.	Pick one or more Default users.
Subject line	The email subject.	Enter a subject, for example `New enterprise lead`.
Message	The email body.	Write the message. Insert workflow data with `{{`.
Action URL	A button link in the email.	Optional. Enter a URL to link a call-to-action button.
CTA text	The button label.	Optional. Defaults to Open in Default when you set an Action URL.
Supporting text	Extra text below the message.	Optional.

Create Slack channel

Creates a Slack channel. It can also post a first message.

Field	What it does	How to use it
Channel Name	The channel to create. Default lowercases the name automatically.	Enter a name. Insert data with `{{`, for example `deal-` plus the account name.
Description	The channel description.	Optional, up to 250 characters.
Topic	The channel topic.	Optional, up to 250 characters.
Make Channel Private?	Whether the channel is private.	Toggle on for a channel only invited members can see.
Message	A first message to post. The bot posts it when Default creates the channel.	Optional. The field supports `@` mentions and `{{` data inserts.

The new channel’s ID and name are available to later nodes, for example to add members.

Add member to Slack channel

Adds people, bots, or guests to a channel.

Field	What it does	How to use it
Slack Channel	The channel to add to.	Pick a channel, or use one created earlier in the workflow.
Internal Members	People inside your workspace to add. Default converts a CRM owner to their mapped Slack user automatically.	Pick mapped Default users, workspace Slack users, or a CRM owner, such as an account or CSM owner. The owner comes from an earlier match, create, or update node.
Slack bots	Apps or bots to add.	Optional. Pick installed Slack apps.
External Members	Guests outside your workspace. Default invites each one as a guest member by email.	Optional. Type an email, or pick one from an earlier node, for example a CRM owner or an email form field.

Add at least one member, bot, or external email.

​Send Slack message

​Send internal email

​Create Slack channel

​Add member to Slack channel

Send Slack message

Send internal email

Create Slack channel

Add member to Slack channel