Open Settings from the Dock (the app bar at the bottom of the screen), then select
Notification Domains under Workspace Settings. Admin access is required.
Before you start
You’ll need access to your domain’s DNS settings, the part of your domain registrar or hosting provider (for example GoDaddy, Namecheap, Cloudflare, or whoever on your team manages your company’s domains) where you add records like MX, TXT, and CNAME. If that’s a different person or team at your company, loop them in before you start: you’ll need them to add a few records partway through.Custom Domains
The main page lists every domain you’ve added, each with a status badge:
If you haven’t added a domain yet, the page shows You haven’t added a notification domain yet with a New Notification Domain button. Once you’ve added at least one domain, that
button moves to the top of the list as Add Custom Domain.
Add a domain
Select Add Custom Domain (or New Notification Domain if this is your first) to open the Custom Email Domain form.1
Enter your domain
In Domain, enter the domain you want to send emails from. Use your root domain, for
example
acme.com, not a subdomain like mail.acme.com.2
Optionally set a Return-Path
A Return-Path is the address that gets notified when an email you send bounces or can’t be
delivered. By default, Default routes this through a subdomain called
send.yourdomain, for
example send.acme.com. If you’d rather use a different subdomain name, for example bounce
instead of send (giving you bounce.acme.com), enter it in Return-Path (optional). It
must start with a letter, end with a letter or number, use only letters, numbers, and hyphens,
and be 63 characters or fewer.3
Select Add Domain
Default registers the domain and takes you to its detail page, where you’ll add the DNS
records that prove you own it.
Verify domain ownership
Every new domain starts in Pending until you add the DNS records Default generates for it and Default confirms they’re in place. The detail page explains this in place: you need to prove you own the domain before you can start sending emails from it. Default lists the exact records to add, grouped as DNS Records, MX Records, and TXT Records. Each row shows the record’s Type (and its Priority, for MX records only), plus a Name and a Value to copy into your DNS provider exactly as shown. Select the copy icon next to a Name or Value to copy it without retyping it, then add it as a new record with your domain registrar or hosting provider. Each record also shows its own status: verified, pending, or failed, so you can see exactly which one still needs attention.1
Add the records
Add every listed record (DNS, MX, and TXT) to your domain’s DNS configuration, using the Name
and Value shown for each.
2
Wait for DNS to catch up
DNS changes aren’t instant. It can take anywhere from a few minutes to 48 hours before your
provider’s changes are visible everywhere.
3
Select Check status
Once you’ve added the records, return to this page and select Check status. Default shows
a Last checked at timestamp for the last time it checked, and updates the domain’s status
once the records verify.