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Notification Domains lets you send emails from your own domain instead of Default’s default system domain. A domain that shows Verified unlocks two more sender choices on meeting-message templates:
  • Send from the meeting host’s own inbox address.
  • Send from a custom email you choose for that message.
Open Settings from the Dock, the app bar at the bottom of the screen. Then select Notification Domains under Workspace Settings.You need admin access.

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Before you start

You need access to your domain’s DNS settings. DNS settings are where you add records like MX, TXT, and CNAME at your registrar or hosting provider, for example GoDaddy, Namecheap, or Cloudflare. If a different person or team manages your company’s domains, contact them before you start. They must add a few records partway through the process.

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Custom Domains

The main page lists every domain you’ve added, each with a status badge: If you have not added a domain yet, the page shows You haven’t added a notification domain yet with a New Notification Domain button. After you add at least one domain, that button moves to the top of the list as Add Custom Domain.

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Add a domain

Select Add Custom Domain to open the Custom Email Domain form. If this is your first domain, the button is New Notification Domain.
1

Enter your domain

In Domain, enter the domain you want to send emails from. Use your root domain, for example acme.com, not a subdomain like mail.acme.com.
2

Optionally set a Return-Path

A Return-Path is the address that gets a notice when an email you send bounces or is not delivered. By default, Default routes this through a subdomain called send.yourdomain, for example send.acme.com.To use a different subdomain name, enter it in Return-Path (optional). For example, enter bounce instead of send to get bounce.acme.com.The name must start with a letter, end with a letter or number, and use only letters, numbers, and hyphens. It must be 63 characters or fewer.
3

Select Add Domain

Default registers the domain and opens its detail page. There you add the DNS records that prove you own the domain.

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Verify domain ownership

Every new domain starts in Pending. The domain stays there until you add the DNS records Default generates for it and Default confirms them. You must prove you own the domain before you can send emails from it. The detail page explains this in place. Default lists the exact records to add, grouped as DNS Records, MX Records, and TXT Records. Each row shows the record’s Type, plus a Name and a Value to copy into your DNS provider exactly as shown. MX records also show a Priority. Select the copy icon next to a Name or Value to copy it without retyping it. Each record also shows its own status: verified, pending, or failed. This shows you exactly which record still needs attention.
1

Add the records

Add every listed record (DNS, MX, and TXT) to your domain’s DNS configuration, using the Name and Value shown for each.
2

Wait for DNS to catch up

DNS changes are not instant. Changes can take from a few minutes to 48 hours to become visible everywhere.
3

Select Check status

After you add the records, select Check status on this page. Default shows a Last checked at timestamp and updates the domain’s status when the records verify.
When the domain shows Verified, this verification section disappears. The domain is ready to use.

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Manage or delete a domain

Select a domain from the list to open its detail page. The page shows the domain, its status, and its Return-Path. The Return-Path is your custom one if you set it. If you did not, the page notes that a default Return-Path is in use. To remove a domain, open its detail page. Under Danger Zone, select Delete Domain. Confirm with Delete domain, or back out with Cancel.
Deletion has an effect on live templates. Any meeting-message template that currently sends from that domain falls back to your workspace’s default sender options until you choose another verified domain.